Frequently asked questions

Is this safe for my child?

Yes. Reading is assessed on your child's device, so their voice and reading never reach our servers. We show no ads and never sell data. A parent gate guards purchases and settings.

Which devices does it work on?

Magic Library runs on iPhone and iPad today. You subscribe here on the web, then download the app and sign in with the same email.

How do I cancel?

Anytime. If you subscribed on this website, your account page has a Manage or cancel subscription button; if it can't take you there, email support@centerstagetech.com and we'll do it for you. If you subscribed in the app, cancel in your iPhone's Settings, under Subscriptions. You keep access until the end of the period you've paid for.

How does the reading-progress tracking stay private?

You see encouraging summaries — minutes read, books finished, streaks, and whether accuracy is improving. The underlying reading detail is encrypted on your child's device so that only you, not CenterStage, can ever see it.

How do I delete my account, or my child's data?

Your account on this website: sign in, go to Settings and choose Delete account. You can also download a copy of the data we hold about you there. Your child's profiles and stories are held by the app, not by this website. In the Magic Library app, open Settings (the gear on the “Who's Starring?” screen), then Legal & account options, then Delete Account. If you can't sign in, email support@centerstagetech.com.

How do I get the app after I subscribe?

Download Magic Library from the App Store, open it and tap “I already have an account”, then sign in with the same email you used here. Your subscription is already on your account.